Here’s an introduction and our 5-step process to get things started!
1. What We Need To Get Started
- Your logo (PDF, EPS, or high-res JPEG if possible)
- Hosting login (login to your hosting account and/or CPanel login)
- Current website login
- Images or new pictures you’d like us to use for the new site (if new pictures are coming, that’s cool too)
- Brand style guide (if applicable)
These items can be uploaded to your Asana account or to your secure Dropbox folder.
We use Asana internally to communicate with our team, and it’s a great way to keep all messages related to this project in a single place. We’ll use Asana to send messages, track progress, and have a centralized place for all project-related messages, files, etc.
If you primarily work in email, that’s okay… any messages we send to you through Asana will appear in your email account as well, so you can keep using email if that’s what makes you most comfortable.
Keep an eye out for an invitation to set up your Asana profile and we’ll be off and running!
If you’re not familiar with it, Dropbox is an online file-sharing platform. This isn’t needed for every project–especially if we’ll be handling the images–but if you have more than 15 images or you have files that are too big for email or Asana… Dropbox is a great solution.
We can also use Dropbox to share important logins and sensitive information rather than sending it through email.
We will set up a project folder and share it with you via email. You can upload all images and files in that folder.
4. The Design Process
Our website design process can be boiled down to three phases, regardless of size and complexity.
- Layout and Design. After we ask you some clarifying questions to understand the new site’s look, tone, and functionality, we’ll sketch out a layout for the homepage and an interior page. If it looks good, we’ll create a mockup of the site so you can get a sense for what it will look like in production. If your project includes copy, we’ll draft that here as well. After approval, we move to phase 2.
- Development and Testing. After you’ve approved the website layout and design, we’ll build the site, integrate any 3rd party elements, and test for functionality across desktop devices, mobile devices, and the major web browsers.
- Edits, and Revisions. Once the site is ready for review, we’ll share a link to our staging environment so you can see how the site looks across your devices. This is where we begin the refining process to get the site just how you want it.
5. Finalization and Launch
Once revisions have been made and you’ve given us final approval, we will send a final invoice for the 2nd half of the project fee.
Once the payment is received, we’ll remove any unnecessary plugins, pages, images, and backend files to make the site as light as possible. The new site will be backed up and saved locally in case it ever needs to be restored. The new site will be moved from our staging environment to your production server; if you currently have a website, we will switch from your old site to your new site.
Your website logins and all credentials will be sent to you via 1Password to ensure the security of your passwords. Although we will save your logins and passwords in an encrypted folder (1Password), please save all logins for your records as well.
Once the site is “live” on your production server, we’ll send you a link to our Moving Forward process where we’ll share some tips and tricks on marketing your new site, and information regarding our website Maintenance and Security plan so you don’t have to worry about keeping everything humming.
If you have any questions please call or email. Also, if you haven’t had a chance to fill out the Website Questionnaire, please click the button below to answer a few key questions: